Privacy Policy
Last updated 28 May 2026
CashBuddy ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
- Account information — the username and credentials used to sign in.
- Debit- and credit-order data — the client and instruction details you capture to generate transaction files (e.g. names, references, bank account details, amounts and action dates).
- Technical data — limited information such as your IP address and browser type, used to operate and secure the service.
Cookies
We use a single essential cookie (a secure, HTTP-only session token) to keep you signed in. The service cannot function without it. We do not use advertising, analytics or third-party tracking cookies. Because this cookie is strictly necessary, it is set when you sign in; you can clear it at any time by logging out or removing cookies in your browser.
How we use your information
- To provide the service — managing instructions and generating debit/credit order files.
- To authenticate you and keep your account secure.
- To maintain audit trails and meet operational and regulatory requirements.
How we protect it
Access is restricted to authenticated users, sensitive fields such as bank account numbers are encrypted at rest, and all traffic is served over HTTPS. We retain personal information only as long as needed to provide the service and meet legal obligations.
Sharing
We share information only as needed to process transactions (for example, with banks and the relevant payment system operator) or where required by law. We do not sell your personal information.
Your rights
Under POPIA you have the right to access the personal information we hold about you, to request correction or deletion, and to object to certain processing. To exercise these rights, contact us using the details below.
Contact
Questions about this policy or your information can be sent to [email protected].
This policy is a general template and should be reviewed by your legal adviser and updated with your registered company details before production use.